Nonprofit Toolkit #7: Communication and Conflict

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Nonprofit Toolkit #7: Communication and Conflict

$9.99

Whether you are involved with nonprofits or for-profit businesses, every one of your stakeholders is vulnerable to the impacts of ineffective communication strategies. We will candidly look at conflicts and provide proven, field-tested solutions, including strategies for how to become an active listener.

Available in paperback and Kindle versions

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Communication and conflict seem to dominate everything we do personally, politically and professionally.  Whether you are involved with nonprofits or for-profit businesses, every one of your stakeholders is vulnerable to the impacts of ineffective communication strategies.  Conflicts have the potential to cause harm, ranging from hurt feelings to the demise of the organization.

To help you better understand the causes and solutions to communication difficulties, we will examine styles of communication, roles, responsibilities and lines of authority and their impacts on what we do.  We will candidly look at conflicts and provide proven, field-tested solutions, including strategies for how to become an active listener.

Based on her CHAT Communication System, Co-Author Claudia Jean Virga takes the reader through her personal journeys to develop her voice.  She has helped thousands of businesses and nonprofits learn how to effective communicate and deal with conflict.

Donnellan’s 40-years experience working with nonprofit adds practical tools to the discussion.